Digitaline IPTV frequently asked questions
Short, clear answers about IPTV, our plans, ordering, setup, devices and troubleshooting. Can't find your question? Message us on WhatsApp.
Digitaline IPTV: what is IPTV and how does it work?
What is IPTV?
IPTV (Internet Protocol Television) is TV delivered over your internet connection instead of cable, satellite or an antenna. You watch live channels and on-demand movies and series in a player app on your Smart TV, streaming stick, phone or computer.
What is Digitaline IPTV?
Digitaline IPTV is an IPTV service: 35,000+ live channels and 130,000+ movies and series on demand, in 4K Ultra HD and HD depending on the channel. You watch in a player app on your Smart TV, Fire TV Stick, phone or computer, with no cable box and no satellite dish.
More about Digitaline IPTVHow does an IPTV service work?
The service streams its channels over the internet; the player app on your device only shows what the service provides. You install a player such as IPTV Smarters Pro or TiviMate, enter the Xtream Codes details (the server URL, your username and your password) or the M3U playlist link that Digitaline IPTV sends you, and the app loads the channels and the on-demand library.
IPTV setup guideDoes Digitaline IPTV work worldwide?
Yes. Digitaline IPTV works wherever you have a stable internet connection, at home or when you travel. Channel availability can vary by region and device, so ask us before you order if one channel matters to you.
What channels does Digitaline IPTV include?
35,000+ live channels covering sports, movies, entertainment, news, documentaries, kids and international channels, with channels from the USA, the UK, Canada, France, Spain and Arabic-speaking countries and many more regions. On the 3, 6 and 12-month plans, the TV guide (EPG) shows what's on and catch-up TV covers what you missed.
Is there a VOD library with Digitaline IPTV?
Yes. Next to the live channels, every plan includes an on-demand library of 130,000+ movies and series, in the same player app.
Digitaline IPTV plans, free trial and ordering
How much does Digitaline IPTV cost?
1 Device: $14 for 1 month, $36 for 3 months, $47 for 6 months and $69 for 12 months. 2 Devices: $26 for 1 month, $47 for 3 months, $69 for 6 months and $125 for 12 months. 3 Devices: $37 for 1 month, $59 for 3 months, $89 for 6 months and $175 for 12 months. The 12-month plan works out to $5.75 a month for 1 device, our lowest monthly price. Each plan is paid once, in US dollars, for its whole term.
Compare the plansIs there a Digitaline IPTV free trial?
Yes, a free trial is available on request. Message the team on WhatsApp with your device and your IPTV app; they confirm the trial and send you the details, so you can test Digitaline IPTV on your own screen before you choose a plan.
Request the free trialCan I use Digitaline IPTV on multiple devices?
Yes. Every plan length is sold for 1, 2 or 3 devices. The number of devices is how many screens can watch at the same time; an app left running on another screen counts toward that limit. You can install the app on more devices, but only as many can watch at once as your plan allows.
Plans for 1 to 3 devicesWhat's the difference between the plan lengths?
Every plan (1, 3, 6 or 12 months) includes the same 35,000+ channels, the 130,000+ movies and series, 4K streaming and 24/7 support. From 3 months, the TV guide (EPG) and catch-up TV are included; from 6 months, our team also sets up your device with you for free.
See what each plan includesHow do I order Digitaline IPTV?
Choose your plan and tap its order button: WhatsApp opens with your order message already written. Send it, and our team confirms the plan and gives you the payment instructions in the conversation.
How to orderWhat payment methods do you accept?
You can pay by credit and debit cards, PayPal or cryptocurrency. Prices are in US dollars, and each plan is paid once for its whole term.
How fast is activation?
Once the team has confirmed your payment on WhatsApp, your login details and setup instructions are sent to you: Xtream Codes or M3U playlist details. Enter them in your player and your channels load. Delivery is digital only; nothing is shipped.
Can I cancel my Digitaline IPTV subscription?
There's no contract: each plan is paid once for the length you choose, and you simply don't renew if you want to stop. Subscriptions are non-refundable, and your service stays active until the end of the period you paid for.
Refund PolicyDigitaline IPTV on your TV, Fire TV and phone
Which devices does Digitaline IPTV work on?
Digitaline IPTV works on Amazon Fire TV Stick, Samsung, LG and Sony Smart TVs, Android TV boxes, Android phones and tablets, iPhone and iPad and Windows PCs and Macs, through players that support Xtream Codes or M3U playlist logins, such as IPTV Smarters Pro or TiviMate.
Setup steps by deviceHow do I install Digitaline IPTV?
Install a player app such as IPTV Smarters Pro or TiviMate, choose the Xtream Codes login and enter the server URL, your username and your password exactly as we sent them (or paste your M3U link). Most setups take about 10 minutes, and the first load of the channel list can take a few minutes more.
IPTV setup guideDoes Digitaline IPTV work on Fire TV Stick?
Yes. Look for your player in the Amazon Appstore first. If it isn't listed, install the Downloader app, allow it to install unknown apps (Settings, My Fire TV, Developer options) and use it to install the player from the developer's official address. For 4K channels, use a Fire TV Stick 4K or 4K Max.
Fire TV setupCan I watch IPTV on my phone?
Yes. Digitaline IPTV works on Android phones and tablets and on iPhone and iPad: install a player from Google Play or the App Store and sign in with the same Xtream Codes details you use on your TV.
What are an M3U playlist and Xtream Codes?
They're the two ways to load your subscription. An M3U playlist is a single link you paste into the app. Xtream Codes is a login made of the server URL, your username and your password: choose the Xtream Codes option in the app and enter them, including "http://" and the port if there is one.
What internet speed do I need?
We recommend at least 10 Mbps for HD and 25 Mbps for 4K, for each screen that's watching. A stable connection matters as much as the speed: Ethernet or 5 GHz Wi-Fi gives the steadiest picture. The free trial lets you check your own connection first.
Digitaline IPTV, legality and security
Is IPTV legal?
IPTV is a technology for delivering TV over the internet. Whether a given channel or title may be streamed depends on the rights held for it, and what you may watch depends on the law where you live, so please read our Disclaimer and Terms of Service before you subscribe to Digitaline IPTV.
Read the DisclaimerHow can I be sure I'm talking to the real Digitaline IPTV?
Only use the WhatsApp buttons on this site to order, request a trial or contact support. Install players only from your device's official app store or from the developer's official website, and never send your password in a public message.
Contact pageWhat happens to my personal data?
This site has no account system, and its contact and free-trial forms don't send anything to us: they open WhatsApp with your message pre-filled, and nothing is sent until you send it there yourself.
Privacy PolicyRead more: Disclaimer · Terms of Service · Privacy Policy
Digitaline IPTV support on WhatsApp
How do I get Digitaline IPTV support?
Our team answers on WhatsApp, 24/7: orders, the free trial, setup, troubleshooting and plan changes all go through the same conversation.
Contact usCan support help me install the app?
Yes. Tell us your device model and the step where you're stuck, ideally with a screenshot, and our team guides you from there. On the 6 and 12-month plans, device setup is included free.
IPTV setup guideHow do I renew my subscription?
Message our team on WhatsApp before your plan ends and choose your next plan: 1, 3, 6 or 12 months, for 1 to 3 devices.
Manage my subscriptionI haven't received my login details. What should I do?
Your login details are sent once your payment is confirmed. If nothing has arrived, message us on WhatsApp in the same conversation as your order.
Contact supportDigitaline IPTV not working? Buffering and login fixes
What if I experience buffering?
Run a speed test on the device itself and compare it with 10 Mbps for HD and 25 Mbps for 4K. Use Ethernet or 5 GHz Wi-Fi, restart the device and your router, and pause other heavy downloads while you watch. If one channel still buffers, tell our team on WhatsApp which channel and at what time.
Contact support"Login failed": what should I check?
Check the server URL character by character, including "http://" and the port. Usernames and passwords are case-sensitive. If the details are right, make sure you haven't reached your plan's device limit, for example with the app still running on a phone.
How do I clear the IPTV app's cache?
On Android, Android TV and Fire TV: Settings, Applications, choose your player, then Clear cache (not Clear data, which would remove your login). On other devices, reinstall the app if needed and enter your login details again.
The TV guide (EPG) isn't showing. What should I do?
The guide loads separately from the channel list, so give it a few minutes after the first login. Then update the EPG in the player and check that the player's time zone is right. The full guide is included from the 3-month plan up.
Your question about Digitaline IPTV isn’t here?
Our team answers 24/7 on WhatsApp: setup, orders, the free trial or troubleshooting. Plans start at $14.